Backorders and known shortages

Updated 1-12-2023

This list highlights popular scleral lens products and dry eye drops/gels/ointments currently known or believed to be subject to a prolonged manufacturer backorder. As of May 2022 we have stopped updating individual blog posts in favor of the centralized table on this page. 

NOTE: Just because a product is on this list doesn't mean you can't buy it! Some products on this list are available from retailers. They are on the list as a point of reference if you are not able to get what you need from your usual sources at present, and a heads up about potential future issues affecting popular products. 


Manufacturer backorders

*Subs = Whether we have sufficient reserve stock to fill existing subscription orders 

Product

(click prto sign up for in stock notification)

Availability at Dry Eye Shop When is it expected back? Subs*?

Alternatives (always talk to your doctor!)

Oasis Tears Plus PF - Preservative free multi-dose Out of stock (bottle only) Unknown No Oasis Tears Plus (30 PF vials)
FreshKote Preservative Free (Single Use Vials) Out of stock Spring/Summer of 2023 Yes FreshKote Preservative Free (Multi-dose)
Genteal Gel Out of stock

No ETA (subject to change)

No

Systane Gel

Check locally or elsewhere online

Systane Gel Out of stock

No ETA (subject to change)

Yes

Genteal Gel

Check locally or elsewhere online

Systane Hydration (PF vials) Out of stock

No ETA (subject to change)

Yes

Systane Hydration (Multidose bottle)

Check locally or elsewhere online

Women's Tear Stimulation Homeopathic Eye Drops Out of stock ETA late fall/winter of 2022 No
Allergy Desensitization Homeopathic Eye Drops Out of stock ETA Summer of 2022 No
Ortho-K Thin Homeopathic Eye Drops Out of stock ETA late fall/winter of 2022 No
CLEAR CARE Cleaning & Disinfection Solution (12 oz Twin and Single) Out of stock

Since February 2022.

No ETA. 

No Consider generic alternative, buying locally or ordering elsewhere online
CLEAR CARE PLUS with HydraGlyde (all sizes)  Out of stock

Since February 2022.

No ETA. 

No Consider generic alternative, buying locally or ordering elsewhere online

Known shortages of popular products not sold here

 Product Manufacturer contact info Status
Lacrisert Bausch & Lomb
(800) 553-5340
Longstanding manufacturer backorder
Muro 128
Bausch & Lomb
(800) 553-5340
We've been getting reports that Muro 128 is unavailable online. Check locally or ask your doctor for an alternative. 

Discontinued products

Product

When discontinued Availability at Dry Eye Shop

Alternatives (always talk to your doctor!)

Ocusoft Hypochlor Gel
October 2022
Limited stock availability

Lid cleansers with Hypochlorous

Lid cleansing gels

Retaine HPMC May 2022 Out of stock Perhaps something else in a multidose bottle or other drops with Hypromellose as the active ingredientIndividual drop preferences vary.
CLEAR CARE Cleaning & Disinfection Solution (3oz trial/travel) April 2022. Out of stock Consider another size of regular or Clear Care or Clear Care Plus, must be ordered elsewhere
Lobob ESC
July 2019
Unavailable

Sereine ESC

Miraflow (miraflow.com) 

An MPS like Unique pH, Tangible Clean, or Boston Simplus

Old blog post

Addipak
n/a This product is in production, but we are no longer stocking it.
Discontinued at DryEyeShop. We will no longer be stocking Addipak.

Lacripure or VibrantVue Scleral Saline (5mL, unbuffered, labeled for filling scleral lenses)

Modudose (5mL, unbuffered, not labeled for contact lens use)

Read more about preservative-free salines and off-label uses