Backorders and known shortages
Updated 1-12-2023
This list highlights popular scleral lens products and dry eye drops/gels/ointments currently known or believed to be subject to a prolonged manufacturer backorder. As of May 2022 we have stopped updating individual blog posts in favor of the centralized table on this page.
NOTE: Just because a product is on this list doesn't mean you can't buy it! Some products on this list are available from retailers. They are on the list as a point of reference if you are not able to get what you need from your usual sources at present, and a heads up about potential future issues affecting popular products.
Manufacturer backorders
*Subs = Whether we have sufficient reserve stock to fill existing subscription orders
|
Product (click prto sign up for in stock notification) |
Availability at Dry Eye Shop | When is it expected back? | Subs*? |
Alternatives (always talk to your doctor!) |
| Oasis Tears Plus PF - Preservative free multi-dose | Out of stock (bottle only) | Unknown | No | Oasis Tears Plus (30 PF vials) |
| FreshKote Preservative Free (Single Use Vials) | Out of stock | Spring/Summer of 2023 | Yes | FreshKote Preservative Free (Multi-dose) |
| Genteal Gel | Out of stock |
No ETA (subject to change) |
No |
Check locally or elsewhere online |
| Systane Gel | Out of stock |
No ETA (subject to change) |
Yes |
Check locally or elsewhere online |
| Systane Hydration (PF vials) | Out of stock |
No ETA (subject to change) |
Yes |
Systane Hydration (Multidose bottle) Check locally or elsewhere online |
| Women's Tear Stimulation Homeopathic Eye Drops | Out of stock | ETA late fall/winter of 2022 | No | |
| Allergy Desensitization Homeopathic Eye Drops | Out of stock | ETA Summer of 2022 | No | |
| Ortho-K Thin Homeopathic Eye Drops | Out of stock | ETA late fall/winter of 2022 | No | |
| CLEAR CARE Cleaning & Disinfection Solution (12 oz Twin and Single) | Out of stock |
Since February 2022. No ETA. |
No | Consider generic alternative, buying locally or ordering elsewhere online |
| CLEAR CARE PLUS with HydraGlyde (all sizes) | Out of stock |
Since February 2022. No ETA. |
No | Consider generic alternative, buying locally or ordering elsewhere online |
Known shortages of popular products not sold here
| Product | Manufacturer contact info | Status |
| Lacrisert | Bausch & Lomb (800) 553-5340 |
Longstanding manufacturer backorder |
| Muro 128 |
Bausch & Lomb (800) 553-5340 |
We've been getting reports that Muro 128 is unavailable online. Check locally or ask your doctor for an alternative. |
Discontinued products
|
Product |
When discontinued | Availability at Dry Eye Shop |
Alternatives (always talk to your doctor!) |
| Ocusoft Hypochlor Gel | October 2022 | Limited stock availability | |
| Retaine HPMC | May 2022 | Out of stock | Perhaps something else in a multidose bottle or other drops with Hypromellose as the active ingredient? Individual drop preferences vary. |
| CLEAR CARE Cleaning & Disinfection Solution (3oz trial/travel) | April 2022. | Out of stock | Consider another size of regular or Clear Care or Clear Care Plus, must be ordered elsewhere |
| Lobob ESC | July 2019 | Unavailable |
Miraflow (miraflow.com) An MPS like Unique pH, Tangible Clean, or Boston Simplus |
| Addipak | n/a This product is in production, but we are no longer stocking it. | Discontinued at DryEyeShop. We will no longer be stocking Addipak. |
Lacripure or VibrantVue Scleral Saline (5mL, unbuffered, labeled for filling scleral lenses) Modudose (5mL, unbuffered, not labeled for contact lens use) Read more about preservative-free salines and off-label uses |