Contact us

Updated 3/17/2020

Phone & text: 1-877-693-7939

Modified hours due to COVID-19

Demand for shipments is much higher than normal, we have a lot of anxious customers, and we're having to focus all resources on getting orders out the door. 

Our current phone hours are 8am to 3pm Pacific time.

If you reach voicemail, please leave a message - we WILL call you back. Thank you for your understanding!

Email or the form at the bottom of the page.

Please note that response times may be longer than normal during this crisis. We are here for you and we will respond. We're grateful for your patience. 


No on site visits at this time please

Due to the imperative of social distancing, please do not visit our shop in person. If you're local, call us and we'll be happy to ship you what you need.

Phone consultations suspended temporarily

We normally allow online scheduling of 15 to 30 minute consultations with Rebecca to discuss product needs and other issues related to scleral lenses or dry eye. We will bring this back just as soon as possible. Meantime, if you have a need, you're always welcome to reach out by email.


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The Dry Eye Shop
20720 State Hwy 305 NE Ste 2A
Poulsbo WA 98370

Contact Us