Product Availability Issues
If you have additions or updates for this list, please contact us.
This list highlights popular dry eye drops/gels/ointments and scleral lens solutions currently known or believed to be subject to a prolonged manufacturer backorder. The "Last updated" column indicates when we last verified this information directly with the manufacturer. We add a product to this list only when we find (1) it has been unavailable direct from the manufacturer for at least three months without explanation, or (2) when we know that local and online shortages are affecting patients.
NOTE: Just because a product is on this list doesn't mean you can't buy it! Most products on this list are available from retailers. They are on the list as a point of reference if you are not able to get what you need from your usual sources at present, and a heads up about potential future issues affecting popular products.
|Product||Company||Est. availability||Notes||Last updated|
|Retaine HPMC||Ocusoft||No date||9/17/19|
|Lobob ESC||Lobob Labs||No date||
|Products||Company||Which lots recalled?||Alternatives|
Walmart Equate brand:
Various prescription ointments
|Altaire Pharmaceuticals||See this press release|
Discontinued early 2019
Also recalled July 2019
|Oasis Lid & Lash Gel Cleanser||Oasis Medical||Oasis Lid & Lash Cleansing Pads||They are expecting to re-introduce a modified version of this product in 2020.|
|Unisol 4||Alcon||Purilens Plus||Discontinued in 2015|
|Retaine PM 3.5g size||Ocusoft||
Soothe PM (Bausch & Lomb)
Retaine PM 5g size will be available later this year.
|Possibly 1 or more generic PF artificial tear||Unconfirmed report of Walgreens discontinuing their generic for Refresh Plus, and some evidence online of shortages of this and one or two other brands.|
Walgreens Lubricant Eye Ointment
|Walgreens||Assumed discontinued (missing for ~1 year)|
CVS Health Nighttime Dry-Eye Relief
Assumed discontinued (missing for ~1 year)