GenTeal Tears Lubricant Eye GEL (10g tube) - DryEyeShop
GenTeal Tears Lubricant Eye GEL (10g tube) - DryEyeShop

SKU: ACL-PN 0065806401

GenTeal Tears Lubricant Eye GEL (10g tube)

Rated 3.8 out of 5
Based on 8 reviews
Regular price
$13.75
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$13.75
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Manufacturer backorder - expected summer 2025

  • Viscous but non-greasy eye gel
  • Contains preservative (sodium perborate)
  • 10g tube

Sorry, Alcon, but no matter what any of you keep renaming this product, I will always call it GenTeal Gel. Period. (And I might or might not always remember to capitalize the T.)

The distinguishing feature of GenTeal Gel, which has made it a longtime favorite for night use by people with moderate to severe dry eye, is that it is viscous without being greasy. It is simply a polymer gel, as opposed to a "lubricating eye ointment", i.e. anything with PM in its name and made of petrolatum and mineral oil. Polymer gels dissolve without leaving greasy residue. 

Finally, a note about preservatives. It is worth noting that GenTeal Gel is one of a very short list of lubricants with preservatives that are popular amongst the severe dry eye crowd despite being preserved. GenTeal's preservative is sodium perborate, an oxidative type preservative which rapidly decomposes into hydrogen peroxide and thence to salt and water. Toxicity of this type of preservative is substantially lower than traditional chemical preservatives (here's an excellent study about preservatives). But it's still a preservative, and all preservatives have some toxicity. Once again, dry eye patients are faced with tradeoffs trying to find the right risk/benefit profile!

One more note: In the context of ointment shortages, Genteal Gel is more popular than ever - but also scarcer than ever. We look forward to when this product will be fully stocked everywhere again.

Delivers long-lasting relief of dry eye symptoms. 

Drug Facts

Active ingredient

Hypromellose 0.3%

Purpose

Lubricant

Uses

relieves dryness of the eye

temporarily discomfort due to minor irritations of the eye to exposure to wind or

as a protectant against further irritation

Warnings

For external use only

Do not use

if gel changes color or becomes cloudy

if you are sensitive to any ingredient in this product

When using this product

do not touch of container to any surface

replace cap after using

Stop and ask a doctor if you experience any of the following:

eye pain

changes in vision

continued redness or irritation of the eye

condition worsens or persists for more than 72 hours

Keep out of the reach of children

Directions

put 1 or 2 drops in the affected eye(s) as needed

Other information

store between 15°-25°C (59°-77°F)

Inactive Ingredients

980, phosphoric acid, purified water, sodium hydroxide, sodium perborate, and sorbitol

Questions?

In the U.S., call toll-free 1-800-757-9195 (Mon-Fri 9AM-5PM CST). alcon.medinfo@alcon.com

average rating 3.8 out of 5
Based on 8 reviews
  • 5 Stars
    4 Reviews
  • 4 Stars
    2 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
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    2 Reviews
75% of reviewers would recommend this product to a friend
Effectiveness
Rated 4 out of 5
Ease of Use
Rated 4 out of 5
Value
Rated 4 out of 5
8 Reviews
Reviewed by Suzanne H., from United States
Verified Buyer
I recommend this product
Age Range
81 - 90
Gender
Male
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
Rated 5 out of 5
Review posted

really helps Dad

Dad was advised by his ophthalmologist to use this at bedtime. It's made a big difference in his dry eyes, as just using drops during the day wasn't quite enough.

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Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
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Reviewed by Carrie G., from United States
Verified Buyer
I recommend this product
Age Range
51 - 60
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
  • Blepharitis/MGD
Rated 4 out of 5
Review posted

I'm not sure on these, have to try it again

For me, it seems thick drops irriatate my eyes. I would love to find one that doesn't. I will try this again when my eyes are a little less reactive, but only used once and the thickness doesn't work for me. But it's a nice product if that is what you're looking for. I found it a little tricky to use, but also i'm not used to thicker products.

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Effectiveness
Rated 4 out of 5
Ease of Use
Rated 3 out of 5
Value
Rated 5 out of 5
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Reviewed by april b., from United States
Verified Buyer
I recommend this product
Age Range
61 - 70
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Blepharitis/MGD
  • Non-closing eyelid(s)
Rated 5 out of 5
Review posted

nice addition to my daily routine

Night routine: clean eye lids with micellar/tea tree, read, eye drops with oil, close eyes for 5 minutes, use heat treatment, massage lids, GenTeal drops in eyes, put mask on, go to sleep.

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Effectiveness
Rated 5 out of 5
Ease of Use
Rated 4 out of 5
Value
Rated 5 out of 5
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Reviewed by M.S., from United States
Verified Buyer
I recommend this product
Age Range
41 - 50
Gender
Female
Use scleral lenses or PROSE
Yes
Eye Condition(s)
  • Dry eye disease
Systemic diseases/conditions related to eye issues
  • Other
Rated 5 out of 5
Review posted

I want to marry GenTeal

This stuff is amazing! I was hesitant to try it at first because typically I can only use preservative-free drops/gel. But wow! So soothing and long-lasting, and absolutely no irritation to my skin or lids at all. It felt just like putting aloe vera on sunburned skin. Would highly recommend.

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Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
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Reviewed by amy, from United States
Verified Buyer
I recommend this product
Gender
Prefer not to state
Eye Condition(s)
  • Dry eye disease
Rated 4 out of 5
Review posted

Good day gel

I use GenTeal eye gel when I'm working on the computer. Drops help when I'm out and about, but the gel is a good mid-day help to keep my eyes going through a long day. I can really tell a difference when I use it consistently while at the computer.

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Effectiveness
Rated 4 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 4 out of 5
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