877-693-7939 (call/text). Orders placed by 2pm PT Mon-Fri ship same day.

Contact us

Updated 11/30/2020

Phone & text: 1-877-693-7939

Our customer service hours are 8am to 4pm Pacific time Monday - Thursday. We do not have live phone coverage on Fridays but we are in the office for shipping and respond to urgent messages. 

If you reach voicemail, please leave a message - we will call you back promptly.


service@dryeyeshop.com or the form on this page. We respond during our business hours, which are 8am-4pm Monday through Thursday.

Schedule a call

Click here to see our availabilities. 

No on site visits please

Due this time of social distancing, we are conducting all consultations remotely. If you're local, you can place orders for pickup. Please call for assistance.

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26273 Twelve Trees Ln NW
Suite M
Poulsbo, WA 98370

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