FEDEX ALERT: Fedex shipments (including overnight and 2-day service) are subject to delay at this time due to major weather related disruptions. We do not guarantee delivery timing. Click here for more info.
Questions? Call/text 877-693-7939. All orders placed by 1:30pm PT M-F ship same day (Exception: Purilens).
Updated 2/16/2021
Our customer service hours are 8am to 4pm Pacific time Monday - Thursday. We do not have live phone coverage on Fridays but we are in the office for shipping and respond to urgent messages.
If you reach voicemail, please leave a message - we will call you back promptly.
service@dryeyeshop.com or the form on this page. We respond during our business hours, which are 8am-4pm Monday through Thursday.
Click here to see our availabilities.
Due this time of social distancing, we are conducting all consultations remotely. If you're local, you can place orders for pickup. Please call for assistance.
26273 Twelve Trees Ln NW
Suite M
Poulsbo, WA 98370