877-693-7939 (call/text)
service@dryeyeshop.com
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Contact us
Updated 9/8/2025
Phone & text: 1-877-693-7939
Our customer service hours are 7:00am to 4:00pm Pacific time Monday through Friday
If you reach voicemail, please leave a message - we will call you back promptly.
service@dryeyeshop.com or the form on this page. We respond during our customer service hours, which are 7am-4pm Monday through Friday.
Local Pickup
Select local pickup when ordering online over the phone and pick up your order during our business hours. Our office can be difficult to find. See directions below.
On site visits?
**We have moved!
Please call to schedule an in-person consultation so we can ensure someone with product knowledge is available to assist you.
Address
26287 Twelve Trees Ln NW
Poulsbo, WA 98370
Directions
Twelve Trees Business Park is off Highway 3 at Pioneer Way, about halfway between Poulsbo and the Hood Canal Bridge. From Highway 3, turn west on to Pioneer Way, then the second left is Twelve Trees Lane. We are the second building on the right- halfway down the hill, right across from Twelve Trees Storage. There is plenty of parking available in front of the building.