- Other
- Dry eye disease
- Non-closing eyelid(s)
THE patch doesn’t have a strap or band, it’s a cheap elastic string that i sm sure after couple uses will break
as far as patch (moisture chamber) it’s great, as far as the band or should i say cheap string/strap it’s very disappointing! my first order of two was supposed to be clear and for some reason they came white!!! i could go to store local ally and buy a white or black patch! I didn’t make a big deal as i explained it to rep when i called! i ordered the clear one again, no discount or apology was offered! NO BIG DEAL! The new one came and the string/strap/band is horrible ! very disappointed in that aspect of product !
Effectiveness |
Rated 2 out of 5
|
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Ease of Use |
Rated 3 out of 5
|
Value |
Rated 2 out of 5
|
DryEyeShop
Hi George, thank you for sharing your feedback. We understand your thoughts about the product. We try and be upfront in the product description that this is a temporary-use product and that the elastic band is moderate quality. We checked your first order and it looks like you ordered the white patch instead of the clear. If you are unsatisfied with your purchases, please contact us to set up a return. We'd be happy to help. If you ever need assistance choosing the right product, please don't hesitate to give us a call at 877-693-7939.
Aidan