Eye Care Professionals

FAQ for Eye Care Professionals

Mailing list

Patient literature?

We can provide you with:

  • Cards with our phone, website and patient discount code
  • Brochures describing the range of our dry eye and scleral lens products and services
  • Scleral lens supply compliance checklists (very popular!)

Call 877-693-7939 or email us.

Can my patients order by phone, or only online?

We love taking phone orders and many patients prefer to order by phone. Dry eye patients and scleral lens users alike are often anxious and have many questions and we like nothing better than to support them and help address their concerns. Consider us part of your team! Please advise them not to worry if they have to leave voicemail, because we will call them back promptly.

    Can I purchase from you for resale?

    We are a retail business only. However, we're happy to refer you to any of our suppliers for better pricing if you wish to stock any of our products.

    What payment methods do you accept?

    • Visa, Mastercard, American Express, Discover, JCB, Diners Club
    • PayPal, Google Pay, Apple Pay, Facebook Pay
    • (Consumers) Check or money order
    • (Institutional accounts - universities, military, etc) Check or wire transfer

    I have questions about which products are best suited for my patient(s).

    Please call 877-693-7939. We'd love to help you. Or email us and let us know when we should call. 

    Do you have any discount codes?

    We have discount codes we can provide for your patients in our patient literature.