Eye Care Professionals

FAQ for Eye Care Professionals


Do you have patient literature?

Yes! Please call or email and we’ll be happy to send you a package of any or all of the following:

  • Cards with our phone and website
  • Brochures describing the range of our dry eye and scleral lens products and services
  • Tear-off pads with product lists

Can my patients order by phone, or only online?

We love taking phone orders and many patients prefer to order by phone. Dry eye patients and scleral lens users alike are often anxious and have many questions and we like nothing better than to support them and help address their concerns. Consider us part of your team! Please advise them not to worry if they have to leave voicemail, because we will call them back promptly.

    Can I purchase from you for resale?

    We are a retail business only. However, we're happy to refer you to any of our suppliers for better pricing if you wish to stock any of our products.

    What payment methods do you accept?

    • Visa, Mastercard, American Express, Discover, JCB, Diners Club
    • PayPal
    • (Consumers) Check or money order
    • (ECPs, institutions) Check or wire transfer

    I have questions about which products are best suited for my patient(s).

    Please call 877-693-7939. We'd love to help you. Or email us and let us know when we should call. 

    Do you have any discount codes?

    We have discounts for eyecare professionals. Please call or email for details. 

    We also have discount codes we can provide for your patients in our patient literature.