Recurring Orders (Subscriptions)
What are recurring orders?
We offer recurring order service on things like contact lens solutions and eyedrops. You set up an automated shipment and then we ship it to you at whatever interval you've selected.
How do I start?
- Select the "Subscribe & Save" option on the product you want to purchase,
- Select how frequently you want the product sent to you
- Add to cart
- Proceed to checkout and complete order as usual.
The shipping method you use for this order will be the shipping method on the recurring order. So, if you need this order quickly, but just ground shipping on regular orders, please call or email or text us so we can set your recurring order up correctly.
How will I know when an order is coming?
You'll get an email a few days beforehand letting you know that we're getting ready to ship an order. If you need to make any changes, postpone it, etc, just let us know right away and we'll take care of it.
What if I need my products sooner?
Call or text or email anytime and we'll be happy to help.
Can I manage my recurring orders online?
Yes, absolutely. Just log into your account and you will see a link to manage any subscription orders. However, if you have alrady received an order confirmation, you will not be able to cancel that order online - you'll need to let us know.
We have full phone support for recurring orders.
When you need your eye stuff, you really need it! We understand that. We don't want you to run out of anything. We are constantly tweaking subscription orders for people who call or email us. Please don't hesitate to reach out.