Poor Quality Headband
I have no problem with Dry Eye Shop. It is the Duo Shield product, specifically the elastic headband, which has gotten cheaper to the point of twisting and turning as the elastic in it stretches anything but uniformly. As a result of several eye surgeries and the fact that I am a CPAP user the surgeon says that I need to be a lifetime user of this product, which is why I buy multiples, however they are failing at an ever-increasing rate.
Effectiveness |
Rated 5 out of 5
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Ease of Use |
Rated 3 out of 5
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Value |
Rated 2 out of 5
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DryEyeShop
Hi David,
We appreciate your feedback on this product! So sorry to hear you are having trouble with the headband. These Duo Shields are not particularly durable as it is intended for short term use. If you are ever interested in trying something different that might have better lifespan feel free to reach out to us. We will be happy to review some other items that might work for you. It would be helpful to know what you are using this product for (e.g. night protection from cpap). If you email or call us, we will be happy to assist! You can reach us at service@dryeyeshop.com or 877-693-7939 Mon-Fri 7am-4pm PST.