Refresh PM Lubricant Eye Ointment (3.5g) - DryEyeShop

Refresh PM Lubricant Eye Ointment (3.5g)

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Rated 4.3 out of 5
6 Reviews
  • $17.95


 About Refresh P.M. Lubricant Eye Ointment

  • Active ingredients: Mineral oil and white petrolatum
  • Preservative-free
  • 3.5g (1/8 oz) tube
  • Nighttime protective ointment

Description (by Rebecca)

Refresh PM has pretty much always won the ointment popularity contest. Back in 2017-19 there was a production hiatus that was really hard on our community, but it came back strong and thankfully there is plenty of supply now. 

Some longtime users feel that it is "different" now. There was no change to the ingredients, but there is new packaging and it seems to be affecting the viscosity because if there's a complaint, it's that it is "runnier". For some users, this seems to be addressed adequately by just refrigerating it.

Ointment selection tips

There are lots of lubricating eye ointments on the market. The are mostly made of white petrolatum and mineral oil. There are two key distinguishing features that separate one ointment from another:

1. Proportion of petrolatum to mineral oil

  • Systane and Genteal 94% white petrolatum, 3% mineral oil
  • Soothe 80% white petrolatum, 20% mineral oil
  • REFRESH PM: 57.3% white petrolatum, 42.5% mineral oil

As you can see, Refresh PM has by far the least petrolatum. This does NOT matter for everyone, of course. As with eyedrops. everyone has their favorite and we'll probably never know all the reasons why we all vary so much in our tolerances. But it's my personal belief that the high mineral oil content compared to petrolatum is a key reason why Allergan's ointment is so popular.

2. Lanolin alcohol

Most ointments contain lanolin alcohol. The only two that I know of on the US market that don't are B&L's Soothe and Ocusoft's Retaine PM. So for those of you with wool allergy or who suspect some kind of ingredient tolerance issue with ointments other than the petrolatum, those may be your best choices.

3. Safety

In early July 2019 11 different over-the-counter and prescription ointments were recalled due to potential sterility issues. Frankly, the generic manufacturers are going to have to work hard to win back our trust. There are no guarantees in life, but those recalls were devastating news and we're only going to be recommending name brands from trusted companies for the foreseeable future!

Should I be using ointment at all?

Ointments are attractive for overnight use due to their staying power - unlike polymer drops and gel drops, they don't just dissolve and dissipate in a short time. However, not everyone who has moderate to severe overnight dry eye symptoms therefore has to use an ointment. Many people can get by with a less viscous (not to mention non-greasy!) lubricant, such as a polymer gel or even gel drop, especially if they also use some kind of night protection (shield, mask, goggle, etc.). Personally, I do not use ointments - I prefer a moisture goggle plus strong drop.

Description (from the manufacturer's literature)

REFRESH P.M.® provides strong, soothing nighttime relief for more intense dry, irritated eyes. Ideal for use at bedtime. 

Safe to use as often as needed. 

Drug Facts (from manufacturer's site):

Active Ingredients

Mineral Oil 42.5%

White Petrolatum 57.3%

Uses

  • For the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun.
  • May be used as a protectant against further irritation.

Warnings 

  • For external use only.
  • To avoid contamination, do not touch tip of container to any surface.
  • Replace cap after using.
Stop use and ask a doctor if you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours.

Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

Directions

Pull down the lower lid of the affected eye and apply a small amount (one-fourth inch) of ointment to the inside of the eyelid.

Other Information

  • Store away from heat.
  • Protect from freezing.
  • Use only if tape seals on top and bottom flaps are intact.
  • Use before expiration date marked on container.
  • Store at 59°-86°F (15°-30°C).

Inactive Ingredients

Lanolin alcohols
average rating 4.3 out of 5
Based on 6 reviews
  • 5 Stars
    5 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    1 Review
83% of reviewers would recommend this product to a friend
Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
6 Reviews
Reviewed by Georgiana S., from United States
Verified Buyer
I recommend this product
Age Range
61 - 70
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
  • Nocturnal lagophthamos
Rated 5 out of 5
Review posted

Soothing

I’ve found this nighttime ointment to be the best one that works for me. A little goes a long way and it’s consistency is soothing. Not gummy or sticky. Tried many others in the years that it was off the market and was so happy to find it available again.

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Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
Was this helpful?
Reviewed by Joyce E S.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Fantastic Results

After using many, many prescription meds for acute dry eye without results, Wilmer Eye Institute suggested OTC Refresh P.M. Lubricant Eye Ointment, Preservative Free.....it was pure magic!!!! Withing 24 hours, my severe eye pain was gone. I must use every night or pain comes back. Now, I can no longer purchase it.....anywhere but EBay which costs a small fortune. WHY WHY WHY NOTE FROM REBECCA: Thanks for sharing! Yes sadly Refresh PM has been on a long manufacturer backorder (since autumn 2017). I hope it won't be too much longer. My blog post at the following link has suggestions for substitutes in the meantime:

https://dryeyeshop.com/blogs/news/the-refresh-pm-backorder-saga-what-to-do

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Reviewed by Luis R.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Backorder

I use this ointment daily on my daughter. I would like to know why it is on backorders. Any quality issue? NOTE FROM REBECCA: Hi there! There is no quality or recall issue (at least none that's been publicized!) It's been on backorder with the manufacturer since autumn 2017. Our understanding is that it's because of the hurricane in Puerto Rico and difficulties/delays getting operations back up and running there.

Please see this link for information on some possible alternatives:

https://dryeyeshop.com/blogs/news/the-refresh-pm-backorder-saga-what-to-do

Kind regards

Rebecca

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Reviewed by Mary E B.
Verified Buyer
I don't recommend this product
Rated 1 out of 5
Review posted

Lanolin Alcohol allergic reaction

Per MD orders, I tried to find Refresh PM ointment at both hospital and retail pharmacies.

Could not find it, so bought the Walgreens comparable product.

After using Walgreens' Lubricant Eye Ointment ("compare to Refresh PM") 1 night, my eye irritation is worse, not better. It may be an allergic reaction to the Lanolin Alcohol ingredient? Both this product an Refresh PM contain Lanolin Alcohol. I am allergic to Latex. I am discontinuing use, wanted to warn others. NOTE FROM REBECCA: Hi Mary! Thanks for posting. I looked into this to remind myself - it looks like Soothe Night Time Ointment from B&L is the only name brand one on the market that does NOT contain lanolin alcohols, so you might want to give that one a try? It's 80/20 as far as petrolatum/mineral oil content goes. - Rebecca

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Reviewed by hrdoc
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Have Used for Years.. Awaiting its Return

For all of us awaiting the return of Refresh PM... I unexpectedly just found a tube at my local Boston supermarket in Feb 2018.. it seems to have fallen behind its usual shelf display. I just happened to see it from the angle I was standing... it was a bit of a struggle to retrieve it, but when you are determined... exp date 2020. If you haven't already, the next time you visit your local store, check behind the display for any left behind... Other than this stroke of luck, I have been using Equate Restore PM; its OK, but a bit runny. I seem to go through a tube faster than I do with Refresh PM. Other products with same or similar % ingredients: Target's Up & Up Nighttime Relief Lubricant Eye Ointment, which I returned w/o using because it didn't say Preservative-Free on the box. Also Walgreens Sterile Lubricant Eye Ointment, which doesn't say Preservative-Free either. NOTE FROM REBECCA: Great tips! Thank you so much! - Rebecca

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 About Refresh P.M. Lubricant Eye Ointment

  • Active ingredients: Mineral oil and white petrolatum
  • Preservative-free
  • 3.5g (1/8 oz) tube
  • Nighttime protective ointment

Description (by Rebecca)

Refresh PM has pretty much always won the ointment popularity contest. Back in 2017-19 there was a production hiatus that was really hard on our community, but it came back strong and thankfully there is plenty of supply now. 

Some longtime users feel that it is "different" now. There was no change to the ingredients, but there is new packaging and it seems to be affecting the viscosity because if there's a complaint, it's that it is "runnier". For some users, this seems to be addressed adequately by just refrigerating it.

Ointment selection tips

There are lots of lubricating eye ointments on the market. The are mostly made of white petrolatum and mineral oil. There are two key distinguishing features that separate one ointment from another:

1. Proportion of petrolatum to mineral oil

  • Systane and Genteal 94% white petrolatum, 3% mineral oil
  • Soothe 80% white petrolatum, 20% mineral oil
  • REFRESH PM: 57.3% white petrolatum, 42.5% mineral oil

As you can see, Refresh PM has by far the least petrolatum. This does NOT matter for everyone, of course. As with eyedrops. everyone has their favorite and we'll probably never know all the reasons why we all vary so much in our tolerances. But it's my personal belief that the high mineral oil content compared to petrolatum is a key reason why Allergan's ointment is so popular.

2. Lanolin alcohol

Most ointments contain lanolin alcohol. The only two that I know of on the US market that don't are B&L's Soothe and Ocusoft's Retaine PM. So for those of you with wool allergy or who suspect some kind of ingredient tolerance issue with ointments other than the petrolatum, those may be your best choices.

3. Safety

In early July 2019 11 different over-the-counter and prescription ointments were recalled due to potential sterility issues. Frankly, the generic manufacturers are going to have to work hard to win back our trust. There are no guarantees in life, but those recalls were devastating news and we're only going to be recommending name brands from trusted companies for the foreseeable future!

Should I be using ointment at all?

Ointments are attractive for overnight use due to their staying power - unlike polymer drops and gel drops, they don't just dissolve and dissipate in a short time. However, not everyone who has moderate to severe overnight dry eye symptoms therefore has to use an ointment. Many people can get by with a less viscous (not to mention non-greasy!) lubricant, such as a polymer gel or even gel drop, especially if they also use some kind of night protection (shield, mask, goggle, etc.). Personally, I do not use ointments - I prefer a moisture goggle plus strong drop.

Description (from the manufacturer's literature)

REFRESH P.M.® provides strong, soothing nighttime relief for more intense dry, irritated eyes. Ideal for use at bedtime. 

Safe to use as often as needed. 

Drug Facts (from manufacturer's site):

Active Ingredients

Mineral Oil 42.5%

White Petrolatum 57.3%

Uses

  • For the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun.
  • May be used as a protectant against further irritation.

Warnings 

  • For external use only.
  • To avoid contamination, do not touch tip of container to any surface.
  • Replace cap after using.
Stop use and ask a doctor if you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours.

Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

Directions

Pull down the lower lid of the affected eye and apply a small amount (one-fourth inch) of ointment to the inside of the eyelid.

Other Information

  • Store away from heat.
  • Protect from freezing.
  • Use only if tape seals on top and bottom flaps are intact.
  • Use before expiration date marked on container.
  • Store at 59°-86°F (15°-30°C).

Inactive Ingredients

Lanolin alcohols
average rating 4.3 out of 5
Based on 6 reviews
  • 5 Stars
    5 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    1 Review
83% of reviewers would recommend this product to a friend
Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
6 Reviews
Reviewed by Georgiana S., from United States
Verified Buyer
I recommend this product
Age Range
61 - 70
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
  • Nocturnal lagophthamos
Rated 5 out of 5
Review posted

Soothing

I’ve found this nighttime ointment to be the best one that works for me. A little goes a long way and it’s consistency is soothing. Not gummy or sticky. Tried many others in the years that it was off the market and was so happy to find it available again.

Loading...
Effectiveness
Rated 5 out of 5
Ease of Use
Rated 5 out of 5
Value
Rated 5 out of 5
Was this helpful?
Reviewed by Joyce E S.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Fantastic Results

After using many, many prescription meds for acute dry eye without results, Wilmer Eye Institute suggested OTC Refresh P.M. Lubricant Eye Ointment, Preservative Free.....it was pure magic!!!! Withing 24 hours, my severe eye pain was gone. I must use every night or pain comes back. Now, I can no longer purchase it.....anywhere but EBay which costs a small fortune. WHY WHY WHY NOTE FROM REBECCA: Thanks for sharing! Yes sadly Refresh PM has been on a long manufacturer backorder (since autumn 2017). I hope it won't be too much longer. My blog post at the following link has suggestions for substitutes in the meantime:

https://dryeyeshop.com/blogs/news/the-refresh-pm-backorder-saga-what-to-do

Loading...
Was this helpful?
Reviewed by Luis R.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Backorder

I use this ointment daily on my daughter. I would like to know why it is on backorders. Any quality issue? NOTE FROM REBECCA: Hi there! There is no quality or recall issue (at least none that's been publicized!) It's been on backorder with the manufacturer since autumn 2017. Our understanding is that it's because of the hurricane in Puerto Rico and difficulties/delays getting operations back up and running there.

Please see this link for information on some possible alternatives:

https://dryeyeshop.com/blogs/news/the-refresh-pm-backorder-saga-what-to-do

Kind regards

Rebecca

Loading...
Was this helpful?
Reviewed by Mary E B.
Verified Buyer
I don't recommend this product
Rated 1 out of 5
Review posted

Lanolin Alcohol allergic reaction

Per MD orders, I tried to find Refresh PM ointment at both hospital and retail pharmacies.

Could not find it, so bought the Walgreens comparable product.

After using Walgreens' Lubricant Eye Ointment ("compare to Refresh PM") 1 night, my eye irritation is worse, not better. It may be an allergic reaction to the Lanolin Alcohol ingredient? Both this product an Refresh PM contain Lanolin Alcohol. I am allergic to Latex. I am discontinuing use, wanted to warn others. NOTE FROM REBECCA: Hi Mary! Thanks for posting. I looked into this to remind myself - it looks like Soothe Night Time Ointment from B&L is the only name brand one on the market that does NOT contain lanolin alcohols, so you might want to give that one a try? It's 80/20 as far as petrolatum/mineral oil content goes. - Rebecca

Loading...
Was this helpful?
Reviewed by hrdoc
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Have Used for Years.. Awaiting its Return

For all of us awaiting the return of Refresh PM... I unexpectedly just found a tube at my local Boston supermarket in Feb 2018.. it seems to have fallen behind its usual shelf display. I just happened to see it from the angle I was standing... it was a bit of a struggle to retrieve it, but when you are determined... exp date 2020. If you haven't already, the next time you visit your local store, check behind the display for any left behind... Other than this stroke of luck, I have been using Equate Restore PM; its OK, but a bit runny. I seem to go through a tube faster than I do with Refresh PM. Other products with same or similar % ingredients: Target's Up & Up Nighttime Relief Lubricant Eye Ointment, which I returned w/o using because it didn't say Preservative-Free on the box. Also Walgreens Sterile Lubricant Eye Ointment, which doesn't say Preservative-Free either. NOTE FROM REBECCA: Great tips! Thank you so much! - Rebecca

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