Rebecca's Blog

BostonSight update

Posted by Rebecca Petris on Mar 14, 2019

An educational piece about PROSE treatment, from Boston Foundation for Sight.

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PI Day at the Dry Eye Shop

Posted by Rebecca Petris on Mar 14, 2019

Be a fly on the wall of the shop for a little while and experience our lives, from interesting conversations to the business neighborhood we call home.

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Diary of a Dry Eye Shop

Posted by Rebecca Petris on Feb 23, 2019

Monday We close for Presidents Day. Sort of. Mostly. Except Brent. And Chaidie. And me. Brent, because I had promised him a different day off this week if he would come in and work on figuring out the new shipping software. These projects are just about impossible to squeeze in on a normal weekday. So he spends the day wrestling with it. Chaidie, who wants to catch up after having to stop working for a couple of weeks due to a horrible, long-drawn-out version of the flu right after we got back from the conference in Las Vegas. No school this...

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The Refresh PM backorder saga & ointment shortages

Posted by Rebecca Petris on Feb 21, 2019

Refresh PM is out of production and not expected to return until late 2019. There are problems with availability of generics as well. This blog post covers alternative ointments as well as additional night time solutions for those who normally use Refresh PM.

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Tags: Refresh PM

More winter weather woes

Posted by Rebecca Petris on Feb 10, 2019

Shipping delays likely this week due to weather!

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Tags: customer service