Dry Eye Shop BLOG

Lacripure and Unique pH Backorders

Posted by Rebecca Petris on

Lacripure 0.9% sodium chloride solution is on manufacturer backorder. We are currently expecting more about the second week of October, but this could change. Please email us if you would like to be kept up to date. This time around, we will not be accepting backorders until we have a firm in stock date. On the bright side, what I love about Menicon is (the manufacturer) is that I know they can and will tell me actual facts about expected timing! With the larger pharmaceutical companies, when there is a backorder, we never really know whether it's temporary or likely to be prolonged...

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Scleral lens applicator ring re-purchase? Careful about sizes!

Posted by Rebecca Petris on

Please be careful about your lens applicator ring size selection!

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Random call highlights this week

Posted by Rebecca Petris on

From a competitive boxer with RCE due to PRK surgery, to more frustrated Refresh PM-seekers, to a scleral lens user needing a plunger sent to the Canary Islands... business as usual at The Dry Eye Shop.

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The Refresh PM backorder saga: What to do?

Posted by Rebecca Petris on

Refresh PM is on a long backorder at the manufacturer due to a facility problem. There is no expected in stock date. This will product, at the very least, shortages of other brands. This blog post covers alternative ointments as well as additional night time solutions for those who normally use Refresh PM.

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EyeLocc is back! But, bigger.

Posted by Rebecca Petris on

EyeLocc strips are back in stock after a hiatus where they were on backorder and being re-sized. Check out the new ones.

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