Dry Eye Shop BLOG

Amazon Pay... here, then gone. Sorry.

Posted by Rebecca Petris on

We tried Amazon Pay. We don't sell on Amazon. It's expensive, and I've heard far too many horror stories from small businesses trying to sell there. However, Amazon Pay is a payment processing service that you can add to your own site that makes it very convenient for Amazon customers to purchase from you. Convenience is good, so I added it to our store. What could go wrong? It seemed like a good idea.  Many of our customers started using Amazon Pay. It added a little bit of administrative burden, but that's well worth it if it's helpful to people. Then, with...

Read more →

The Refresh PM backorder saga & ointment shortages

Posted by Rebecca Petris on

Refresh PM is on a long backorder at the manufacturer due to a facility problem. There is no expected in stock date. This will product, at the very least, shortages of other brands. This blog post covers alternative ointments as well as additional night time solutions for those who normally use Refresh PM.

Read more →

How do you choose an eyelid cleanser?

Posted by Rebecca Petris on

Choices, choices I wrote awhile back about the need to move past baby shampoo. While diluted baby shampoo can effectively treat some forms of blepharitis, it can also cause new problems for the tear film and the scientific consensus (ref. TFOS DEWS II Management and Therapy Report, 2017) is that eyelid hygiene products developed specifically for this purpose are a better way to go. So in the past 10 years or so, the market has been flooded with one "lid scrub" product after another. It's good to have choices, of course, because different things work for different people, but it's...

Read more →

A mailing list for eyecare professionals

Posted by Rebecca Petris on

New! Mailing list just for eyecare professionals Sign up for new mailing list Doctors... do you know what you don't know about your patients? No matter how well you feel that you listen to your patients, and no matter what system you might have in place for assessing satisfaction rates, there are aspects of your patients' experiences - both with their eye diseases and with the medical care that they receive - that you are unlikely to learn about from the patients themselves, for a variety of reasons. The Dry Eye Shop is a patient-owned, patient-run, advocacy-oriented business serving a unique client base: patients who...

Read more →

Scleral lens users, we're here for you :)

Posted by Rebecca Petris on

Are you a new scleral lens user? There are an awful lot of new scleral lens users right now, many of whom are scrambling for information, tips, products, and people who understand! As I'm sure you're finding, scleral lenses are completely different animals than any other kind of contact lens! If you're struggling, don't worry! It's a process, for sure, and you may find you have to do some research and some advocating to get through it, but you'll get there! And we're here to help. Welcome, from an old scleral lens user! My name is Rebecca. I've been wearing...

Read more →