Refresh Relieva (Preservative-Free) - DryEyeShop
Refresh Relieva (Preservative-Free) - DryEyeShop
Refresh Relieva (Preservative-Free) - DryEyeShop

SKU: ALL 96634

Refresh Relieva (10mL MDPF bottle)

Rated 3.1 out of 5
Based on 22 reviews
$18.95
$18.95
Shipping calculated at checkout.
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Practical Highlights

  • Active ingredients: carboxymethylcellulose sodium 0.5% and glycerin 0.9%
  • Contains sodium hyaluronate
  • Preservative-free
  • 10mL (.33 fl oz) multi-dose bottle

Rebecca's Thoughts

This is Allergan's latest lubricant drop. It was first released as Refresh Repair, then rebranded soon after as Refresh Relieva.

It marks a couple of milestones: it's the first drop with sodium hyaluronate from one of the major ophthalmic pharmaceuticals, and it's the first preservative-free multi-dose bottles from ditto. I'm looking forward to more of both. I had heard good things in our groups about Refresh Repair, so please let us know what you think! Some scleral lens users have been trying this (with their doctor's permission, since it's an off-label use) in their scleral lenses.

Need help using the funky bottle?

Video

Allergan has a video at this link.

Instructions

They also have a surprisingly nice *large print* (my eyes thank them...) fold-out instruction sheet in the box, with illustrations. I've been meaning to figure out a better way to reproduce it online but in the meantime, here's at least the text part of it:

STEP 1: Pull off the clear shipping cover by pulling straight up. Throw the shipping cover away. Do not use Refresh Relieva PF if shipping cover or pull tab are damaged or missing.

STEP 2: Remove the pull tab on the colored protective cap by pulling the end of the pull tab away from the bottle then winding it counterclockwise. Throw away the pull tab.

STEP 3: Remove the colored protective cap by pulling it up straight. Keep the colored protective cap.

STEP 4: Prime the bottle for first-time use by slowly squeezing the bottle to deliver one drop onto a tissue to get used to the pressure and time required to deliver one drop. Wait a few seconds after squeezing for the drop to fully dispense. Be sure to let your bottle reinflate between drops. Do this twice. Do not let the bottle tip touch the tissue.

STEP 5: The bottle is now ready for use. After use, recap the bottle with the colored protective cap by pushing it straight down onto the bottle.

STEP 6: Squeeze the bottle gently in the middle and let one drop fall into your affected eye. Please note that there might be a few seconds delay between squeezing and the drop coming out. Do not squeeze the bottle too hard. Once administered, let the bottle reinflate and then replace the colored protective cap.

By design, there may be residual volume of Refresh Relieva PF that remains in the bottle and may not dispense at the end when used as directed.

Updated 1/20/26

Refresh Relieva Preservative Free is specially formulated to provide temporary relief from burning and discomfort due to eye dryness.

Refresh Relieva Preservative Free lubricates and protects from eye dryness associated with LASIK.

The preservative-free formula comes in a patented, multi dose bottle with a double lockout system that keeps drops sterile.

Trust your eyes to Refresh. The brand with over 30 years of experience. 

Drug Facts

Ingredients

  • Active Ingredients Purpose
  • Carboxymethylcellulose Sodium (0.5%) Eye Lubricant
  • Glycerin (0.9%) Eye Lubricant

Uses

  • For the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun. 
  • May be used as a protectant against further irritation.

Warnings

  • For external use only.
  • To avoid contamination, do not touch tip of container to any surface. Do not reuse. Once opened, discard.
  • If solution changes color, do not use.

Stop use and ask a doctor if you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours.

Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

Directions

  • To open, twist and pull tab to remove. Instill 1 or 2 drops in the affected eye(s) as needed and discard container.
  • If used for dryness and discomfort associated with LASIK, follow your eye doctor's instructions.

Other information

  • Use only if tape seals on top and bottom flaps are intact.
  • Use before expiration date marked on container.
  • Discard 90 days after opening.
  • Store at 59°-86°F (15°-30°C).

Inactive Ingredients

Boric acid; calcium chloride dihydrate; erythitrol; levocarnitine; magnesium chloride hexahydrate; potassium chloride; purified water; sodium borate decahydrate; sodium citrate dihydrate; and sodium hyaluronate. May also contain hydrochloric acid and/or sodium hydroxide to adjust pH.

Questions?

1.800.678.1605, M-F 6 AM - 4:30 PM Pacific Timerefreshbrand.com

Write a Review
average rating 3.1 out of 5
Based on 22 reviews
  • 5 Stars
    8 Reviews
  • 4 Stars
    3 Reviews
  • 3 Stars
    2 Reviews
  • 2 Stars
    2 Reviews
  • 1 Star
    7 Reviews
55% of reviewers would recommend this product to a friend
Effectiveness
Rated 4 out of 5
Ease of Use
Rated 2 out of 5
Value
Rated 3 out of 5
22 Reviews
Reviewed by AC, from United States
Verified Reviewer
I don't recommend this product
Age Range
71 - 80
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
Rated 1 out of 5
Review posted

Too difficult to squeeze drops out

This review is not for the drops but for the bottle. The only way I can get drops out is to grip the bottle with a pair of pliers. This is strong enough to get the drops out. Will probably not be buying this again due to the difficulty and the hassle of having to carry pliers with me if I take it on the go. Definitely needs a re-design.

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Effectiveness
Rated 3 out of 5
Ease of Use
Rated 1 out of 5
Value
Rated 1 out of 5
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DryEyeShop

Hi there! So sorry to hear that, and I want to thank you for the feedback. We can pass it along to the manufacturer. I'm going to also suggest filing a Medwatch complaint (check the box for "noticed a problem with the quality of the product").

I would be interested in learning more about your experience, for example, was it like this from the get-go or was it after using some of it? This product is packaged in the Aptar bottle and while it's generally considered pretty good, it tends to be a bit sensitive to how it's handled.

In my own experience, I prefer the Comod and the ABAK bottles over all of the "flat-top" bottles, but they are not widely used in the US. Here's a link for more info.
https://www.accessdata.fda.gov/scripts/medwatch/index.cfm?action=consumer.reporting1

Last, if you weren't able to use the Refresh Relieva enough to get your money's worth, we're happy to refund it or provide an in-store credit just contact us and provide us with your Dry Eye Shop order number starting with the letters "DES". If it was purchased elsewhere, you will need to contact the company you purchased from.

-Rebecca

Kind regards

Reviewed by Kathleen H., from United States
Verified Reviewer
I don't recommend this product
Age Range
71 - 80
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
Rated 1 out of 5
Review posted

Disappointed

I wondered why one of my wrists was so sore that I finally had to take anti inflammatories to help control the pain. I tried to chase down the cause of this problem and discovered that it was because of the Refresh eye drop bottles I was using. It took sooooo long to get a drop out of the bottle, and I had to squeeze the bottle sooooo long and soooo hard that it eventually strained my wrist badly enough that I had to quit using the eye drops.

I already had a headache from holding my head back so long waiting for a drop to emerge from the bottle. I had primed the bottle according to directions but it still took forever to get anything out of it. Sometimes I would just give up and use Systane instead. Exorbitant prices for a few grams of liquid that can’t even be extracted from the bottle has had me make the final decision never to buy this product again.

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Effectiveness
Rated 3 out of 5
Ease of Use
Rated 1 out of 5
Value
Rated 1 out of 5
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Reviewed by Emma, from United States
I don't recommend this product
Age Range
18 - 30
Use scleral lenses or PROSE
No
Rated 1 out of 5
Review posted

Terrible design

This bottle is a joke. For the amount of time it takes one drop to get out, and then for it to just go on your face because it’s not centered is pathetic. For the price of these drops they should be going in my eyes.

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Effectiveness
Rated 3 out of 5
Ease of Use
Rated 1 out of 5
Value
Rated 1 out of 5
Was this helpful?

DryEyeShop

Hello Emma, we apologize for the delayed response to your review. Due to the safety concern of bacterial growth, preservative free solutions cannot be safely used in bottles with conventional lids, only bottles with special droppers that have filters and other mechanisms to prevent bacterial contamination. Only preserved eye drops can safely be used in ordinary bottles.

Refresh Relieva preservative-free does come in a 30 count individual vial option as well and some people prefer those.

If you'd like to learn more about why the bottle type is so important, you might be interested in the Dry Eye Foundation's video on this topic: https://www.biologiceyedrops.org/watch/preservative-free-eye-drops

If you have any questions feel free to contact us by email or call/text us at 877-693-7939.

Reviewed by Molly D., from United States
Verified Buyer
I recommend this product
Age Range
51 - 60
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
  • Blepharitis/MGD
Systemic diseases/conditions related to eye issues
  • Sjogrens/Lupus/Rheumatoid arthritis
Rated 5 out of 5
Review posted

Great Preservative Free Eyedrops

The Refresh Relieva PF drops are the best eyedrops for me. I’ve been using them for years and they have always worked so well. Love that they are preservative free and never irritate my sensitive eyes. I’ll continue to use them for as long as I need to.

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Effectiveness
Rated 5 out of 5
Ease of Use
Rated 4 out of 5
Value
Rated 5 out of 5
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Reviewed by Brenda ML K., from United States
Verified Reviewer
I don't recommend this product
Age Range
51 - 60
Gender
Female
Use scleral lenses or PROSE
No
Eye Condition(s)
  • Dry eye disease
  • Glaucoma
Rated 2 out of 5
Review posted

Horrible design

I have to buy drops to put in my eyes four times a day. The cost of this stuff and the ease of use is horrible. You have two different lids for some god knows why reason. Both are hard to put on the bottle. Once you "prime" The bottle, which to me is just a ridiculous thing to have to put directions in. You still have to use vise grips to get a drip out and it ends up on your cheek. I've wasted half this bottle and there's not that much in it to begin with. I'd really love an explanation on why we have two different lids for this bottle. And why it's made so that it can't come out. I'll go back to visine and hope that it helps me out. And when I do actually get it in my eye and blink a couple times about 5 minutes later my eyes are so crusty I feel like the sandman had a party.

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Effectiveness
Rated 2 out of 5
Ease of Use
Rated 1 out of 5
Value
Rated 1 out of 5
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