FAQ: In store service and local pickup

Pick up in store 

You are welcome to order online and then pick up in store between 8am and 4pm weekdays. Orders are normally ready within 2 hours of order placement during business hours. Your order will be at the front desk.

Here's our address:

The Dry Eye Company
26287 Twelve Trees Lane NW
Poulsbo WA 98370
877-693-7939 (voice/text)

Twelve Trees Business Park is off Highway 3 at Pioneer Way, about halfway between Poulsbo and the Hood Canal Bridge. Turn west on to Pioneer, then the second left is Twelve Trees. Follow the road straight back, take the second right and go halfway down the hill. You'll see the sign on the right.

Shopping and consultations

We have a small retail store where you can browse and try on things like dry eye glasses and goggles. If you need special assistance, such as product demonstrations, glasses fitting or night consultation, we really appreciate it if you can schedule an appointment so that we can offer you as much time as possible. Call or text us at 877-693-7939 to get on the schedule.