September 2023 Introducing our new self-service returns portal Over a year in the making: you can now submit a return request without contacting customer service! Don't get us wrong, we're always happy to help you with a return AND offer product advice if what you're returning didn't work out. However, we wanted to have a good option to allow you to request a return outside of our customer service hours or when you're pressed for time! How it works Visit dryeyeshop.com/returns or find the "Start a return" button in our "Help" menu. Our system will find your order, then ask you...