Helpdesk
How can we help you today?
Phone & Text |
877-693-7939 8am-4pm weekdays, Pacific time. |
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service@dryeyeshop.com |
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FB Messenger |
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Articles |
Scroll down for an index of helpdesk articles. |
Facebook groups |
Articles
Ordering
- Discount codes
- Ordering and paying
- Subscribe & Save
- Shipping: Domestic US
- Shipping: International
- Delivery troubleshooting
- Returns, exchanges and warranty support
- Extra help for caregivers and low income customers
Policies
Product directories (including shopping guides ingredient guides, tutorials, etc)
For eye care professionals
Additional resources
Consumer safety advice
Community: Stories, groups and support
- Dry Eye Stories
- Dry Eye Talk (Facebook group)
- My Big Fat Scleral Lens (Facebook group)
- PROSE Users (Facebook group)
- Dry Eye Talk (forums)