DryEyeShop Blog — shipping

Lalana Ransom

NEW USPS Service Standard Changes!

As of October 1, 2021, the United States Postal Service will implement new service standards for First-Class Mail® and Periodicals. These new service standards will increase delivery reliability, consistency, and efficiency for our customers and across their network. Mostly, First-Class Mail® and Periodicals will be unaffected by this new standard. However, the Postal Service will increase time-in-transit standards by 1 or 2 days for certain mail that is traveling a longer distance. What that means for us: Seemingly, things should be relatively unaffected, unless the package has far to go. FCM should still arrive within 3-5 days, but plan for longer transit times for destinations...

Read more →


Rebecca Petris
When will my order arrive? (IMPORTANT UPDATE)

When will my order arrive? (IMPORTANT UPDATE)

With so many people ordering online and staffing shortages due to the pandemic, all shipping services have been affected in some ways. Transit times are getting longer and moneyback guarantees have been suspended.

Read more →


Rebecca Petris

"Amazon wouldn't have done that!"

"Amazon wouldn't have done that!" is Brent's new catchphrase to identify the situations that in some way epitomize who we are as a company. So many of our customers really can benefit from the human touch, and humanity is such a big part of who we feel ourselves to be as a business. 

Read more →